- Information We Collect:
- Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, phone number, and shipping address.
- Payment Information: We collect payment information necessary to process your orders, such as credit card details. However, we do not store this information on our servers.
- Website Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and duration of visit. This helps us improve our website and services.
- How We Use Your Information:
- Order Processing: We use your personal and payment information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
- Marketing Communication: With your consent, we may send you promotional emails about our products, special offers, and events. You can opt out of these communications at any time.
- Website Improvement: We analyze website usage data to optimize our website, enhance user experience, and personalize content.
- Information Sharing and Disclosure:
- Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you. These providers are obligated to protect your information.
- Legal Compliance: We may disclose your information when required by law or to comply with a legal obligation, such as responding to subpoenas or law enforcement requests.
- Data Security:
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Choices and Rights:
- Access and Correction: You have the right to access and update your personal information. If you would like to review or correct your information, please contact us.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
- Children’s Privacy:
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information.
- Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.
- Contact Us:
If you have any questions, concerns, or feedback about our Privacy Policy or practices, please contact us at info@decibelaudiokenya.co.ke.
Thank you for trusting Decibel Audio Kenya with your personal information. Your privacy is important to us.
